How do I contact BigPond support?

Table of Contents

Sales. Call 13 2000.
Accounts and billing. Call 13 2000.
Concierge tech support. Call 13 2999.
nbn. Call 13 2000.
Other Options. Multilingual services.

How do I contact Telstra online?

(877) 835-7872Telstra / Customer service

Does Telstra have a 24/7 number?

We’re here and ready to help 24×7 – you can message us or call 13 22 00.

How do I fix my BigPond email?

If you’re having trouble sending or receiving emails on your phone or device:

Check your internet connection.
Check your password is correct. Recover your username and password here.
Make sure you’re using the latest email settings for your device.

What is happening with BigPond email?

Telstra has moved closer to the full closure of its long-running BigPond brand after announcing a new Telstra Mail email service that will swallow up BigPond webmail. The telco has been in the process of shutting down the BigPond brand since late 2013, when it changed its BigPond homepage to Telstra Media branding.

How do I find out my Bigpond password?

I’ve forgotten my Telstra ID password

Go to the forgotten password page.
Enter your username and confirm you’re not a robot by ticking the box.
Click on Send email.
Check for an email from Telstra.
In the email, click on Reset my password.
Enter your new password and click Reset password.

Can you contact Telstra by email?

Lodge a complaint in the My Telstra app A quick and easy way to lodge a complaint is to message us in the My Telstra app. Your feedback will be picked up and managed by a case manager within one business day. Messaging works just like text messages or email, so you can talk to us when it suits you best.

Does Telstra have an Australian call Centre?

Telstra are set to return their call centres to Australia, with all support calls to be answered domestically within 18 months.

What is Telstra support number?

Why has my BigPond email stopped working?

Having trouble with sending or receiving emails Check your internet connection. Check your password is correct. Recover your username and password here. Make sure you’re using the latest email settings for your device.

Is Telstra bringing their call centre back to Australia?

Recently Telstra CEO Andy Penn announced Telstra aims to bring all of its call centres back to Australia within the next 18 months and allow more employees to work from home.

Is Telstra call centre coming back to Australia?

We’ve also committed to answering all voice calls in Australia by the end of June 2022, and with our contact centre teams at home, they could be answering calls from down your street or over the back fence.